“The Innovator’s Dilemma” by Clayton Christensen

Classic Books

The Innovator’s Dilemma” is a book by Clayton Christensen that discusses how successful companies can be disrupted by new technologies or business models. The book introduces the concept of “disruptive innovation,” which refers to a new product or service that initially targets a small, underserved market and eventually disrupts the dominant players in the industry by offering a simpler, cheaper, or more convenient solution.

According to Christensen, disruptive innovations often emerge from unexpected sources, and established companies may be unwilling or unable to invest in them due to their focus on serving their most profitable customers. As a result, these companies may miss out on the next wave of innovation and eventually lose market share to upstart competitors.

The book offers strategies for companies to identify and respond to disruptive threats, such as creating a separate unit to explore and develop new technologies, and investing in disruptive innovations even if they do not immediately align with the company’s current business model.

Some of the main points of “The Innovator’s Dilemma” by Clayton Christensen are:

  1. Disruptive innovations often emerge from unexpected sources and may initially target small, underserved markets.
  2. Established companies may be unwilling or unable to invest in disruptive innovations due to their focus on serving their most profitable customers.
  3. Disruptive innovations can eventually disrupt the dominant players in an industry by offering a simpler, cheaper, or more convenient solution.
  4. Companies can respond to disruptive threats by creating a separate unit to explore and develop new technologies and by investing in disruptive innovations even if they do not immediately align with the company’s current business model.
  5. Companies that fail to adapt to disruptive innovations risk losing market share to upstart competitors.

Point #1: Disruptive innovations often emerge from unexpected sources and may initially target small, underserved markets. This is because disruptive innovations typically offer a simpler, cheaper, or more convenient solution than what is currently available, which may not be appealing to the mainstream market. As a result, these innovations may initially only be adopted by a small group of customers who are willing to try something new or who have unmet needs that are not being addressed by the existing products or services in the market.

However, as the disruptive innovation improves and becomes more widely adopted, it can eventually disrupt the dominant players in the industry by offering a better solution that is more attractive to a larger customer base. This is particularly true if the disruptive innovation is able to scale and offer a similar or superior product or service at a lower price point, making it more appealing to mainstream customers.

Point #2: Established companies may be unwilling or unable to invest in disruptive innovations due to their focus on serving their most profitable customers. These companies typically have a strong track record of success and a well-defined business model that has proven to be successful in the past. As a result, they may prioritize their resources towards maintaining and growing their existing business, rather than exploring new technologies or business models that may not immediately align with their current strategy.

However, this focus on serving their most profitable customers can also make established companies vulnerable to disruption. By ignoring or underinvesting in disruptive innovations, they risk losing market share to upstart competitors who are able to offer a better or more innovative solution to a wider customer base. As a result, it is important for companies to stay attuned to emerging technologies and business models, and to be willing to adapt and evolve their strategy in order to stay competitive.

Point #3: Disruptive innovations can eventually disrupt the dominant players in an industry by offering a simpler, cheaper, or more convenient solution. As these innovations improve and become more widely adopted, they may be able to offer a similar or superior product or service at a lower price point, making them more appealing to mainstream customers. As a result, established companies that fail to adapt to disruptive innovations risk losing market share to these upstart competitors.

For example, the rise of ride-sharing apps like Uber and Lyft has disrupted the traditional taxi industry by offering a more convenient and cost-effective solution for transportation. These companies have been able to scale quickly and offer a similar service at a lower price point, which has allowed them to capture a significant share of the market and put pressure on traditional taxi companies to adapt or risk losing business.

Point #4: There are several strategies that companies can use to respond to disruptive threats, such as:

  1. Creating a separate unit to explore and develop new technologies: By establishing a dedicated team or unit to focus on emerging technologies and business models, companies can stay attuned to disruptive innovations and explore how they might be able to incorporate them into their business.
  2. Investing in disruptive innovations even if they do not immediately align with the company’s current business model: Companies can also choose to invest in disruptive innovations directly, either through internal R&D efforts or by acquiring startups or other companies that are working on disruptive technologies. This allows companies to stay at the forefront of innovation and to be better prepared to adapt to disruptive trends as they emerge.
  3. Partnering with or acquiring companies that are working on disruptive innovations: Companies can also choose to partner with or acquire companies that are working on disruptive technologies in order to access their expertise and technology. This can be an effective way for companies to stay attuned to disruptive innovations and to incorporate them into their business.
  4. Embracing an iterative and experimental approach to innovation: Finally, companies can also adopt an iterative and experimental approach to innovation, which involves constantly testing and refining new ideas in order to stay attuned to changing market needs and trends. This can help companies stay agile and adaptable in the face of disruptive threats.

Point #5: Companies that fail to adapt to disruptive innovations risk losing market share to upstart competitors. Disruptive innovations often emerge from unexpected sources and may initially target small, underserved markets. However, as these innovations improve and become more widely adopted, they can disrupt the dominant players in an industry by offering a simpler, cheaper, or more convenient solution.

Established companies may be unwilling or unable to invest in disruptive innovations due to their focus on serving their most profitable customers. However, this can make them vulnerable to disruption, as they risk losing market share to companies that are able to offer a better or more innovative solution to a wider customer base.

In order to avoid this fate, it is important for companies to stay attuned to emerging technologies and business models, and to be willing to adapt and evolve their strategy in order to stay competitive. This may involve creating a separate unit to explore new technologies, investing in disruptive innovations, partnering with or acquiring companies that are working on disruptive technologies, or adopting an iterative and experimental approach to innovation. By taking these steps, companies can better position themselves to thrive in the face of disruption.


“Just finished reading “The Innovator’s Dilemma” by Clayton Christensen and it was a game changer! The concept of disruptive innovation is a must-know for any business leader looking to stay ahead of the curve and avoid being disrupted by upstart competitors. #innovation #disruption”